Conditions of Use

The use of this website is subject to the following conditions of use:

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy, shipping, and returns policies govern Sapphires of Montana's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “Sapphires of Montana” or “us” or “we” refers to the owner of the website whose registered office is Laytonsville, MD 20882. The term “you” refers to the user or viewer of our website.

Purchases from Sapphires of Montana can only be made by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our services are not available to minors. If you do not qualify, you cannot use our website.

Guarantee

Sapphires of Montana proudly stands behind our products and offers a full lifetime warranty as follows:

  • • We guarantee our sapphires to be as described in our documentation and reports.
  • • If the sapphire is not as stated in our documentation, we offer a full refund.
  • • This warranty is based on the condition of the item at the time of sale.
  • • This warranty remains in effect for as long as you own the sapphire.
  • • If you make a claim under this warranty, you must allow us to try to resolve your claim amicably; inspect the sapphire and conduct a gemological evaluation to assess your claim.

Please direct inquiries to:
Sapphires of Montana
PO Box 101
Mukilteo, WA 98275
(425) 290-3063

This warranty is subject to the conditions stated above.

Imaging

It is understandable to be concerned with the accuracy of color and clarity when shopping online. We do our best to accurately capture the true color of each gemstone. However, we do not have control over the brightness and color settings of individual home computer monitors, and these can vary greatly from one monitor to the next. To assist in communicating color accurately, we will also include a verbal description of each item.

Images are not an accurate representation of size, the size will be listed in the description of each item offered.

Please keep in mind these limitations when viewing our website.

Payment

We accept the following credit/debit cards via paypal:

  • • Visa
  • • MasterCard
  • • American Express
  • • Discover

Paying with a credit card is the safest and most secure way to complete your transaction. We also accept bank wire transfers, and company, and personal checks. If you choose to pay with a check or wire transfer, please contact us before completing your order.

You are welcome to contact us with any questions you may have before placing your order. Please call us during our normal business hours (9-5 PST): 425-290-3063

Online Orders

  • • We will only ship to confirmed and authorized billing addresses.
  • • If an item is paid for by check we will confirm that the check was not written or issued fraudulently.
  • • We do not ship items that are paid by check or wire transfer until the funds have cleared.
  • • We may call, or email to verify an order.
  • • We check the billing and shipping addresses for all orders and contact the purchaser if there are any discrepancies.
  • • We log all IP addresses for our online orders.
  • • We verify all AVS and Card Code Verification (CCV) details.
  • • We can only discuss the details of an order with the individual or an authorized company representative paying for the item.
  • • Clients returning merchandise must follow our exact return instructions. No items will be accepted without an RMA.
  • • For international orders, we reserve the right to require direct bank transfers.
  • • We reserve the right to refuse a sale to any person or entity for any reason.
  • • We follow the laws relating to the United States Patriot Act.

Taxes & Fees

You are responsible for paying all shipping fees associated with the transportation of merchandise and all applicable taxes, customs or duty fees.

Release

You agree to release Sapphires of Montana, its officers, directors, agents, subsidiaries and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with customer dissatisfaction of service or merchandise, after the inspection/return period expires.

Access & Interference

You agree that you will not use any robot, spider, automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of Sapphires of Montana. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content from our website without the prior expressed written permission of Sapphires of Montana.

Disclaimer

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Sapphires of Montana reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions.

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